Contact: Kristen Vincent, Creator and CEO
Email:
Phone: 1-888-ICETAGZ (1-888-423-8249)
Hours: Monday thru Friday, 8:30am – 5:30pm EST
PLACING YOUR ORDER
We use a secure shopping cart to expedite the ordering process and provide a safe way to make credit card transactions online.
If you are inexperienced or uncomfortable with online ordering, please review the payment options below.
Otherwise you can call us at 1-888-ICETAGZ or email us at
and include your name and phone number and we will give you a call back as soon as possible. Please feel free to contact us at
if you have other special order requests or inquiries.
MINIMUM ORDER
Our minimum order is $7.95 (before shipping and taxes).
PAYMENT OPTIONS
We accept all major credit cards, including Visa, Mastercard, Discover, and American Express.
If you prefer you are
welcome to call in, fax, or mail your order, and/or pay with check:
- To call in your order, please dial 1-888-ICETAGZ. If it is after business hours please leave a phone number where
we can reach you during business hours. - To fax your order, please print out your "Complete Order!" page and call 1-888-ICETAGZ for a fax number.
- To mail your order, please print out your "Complete Order!" page and mail it with your payment to:
-
Go Scooter Go!
980 Birmingham Road
Suite 501-143
Alpharetta, GA 30004
** Please note that you are welcome to pay with a check, however, we cannot process your order until we receive confirmation that your check has cleared.
CUSTOMIZATION PROCESS & PACKAGING
Once we receive your order, processing begins within 1-2 days. I.C.E. Tags™, by their design, are customized with personal information and photos according to your specifications. We want to take time to ensure that your tag is accurate and professional-looking but will make every effort to ship your tag within 5 – 7 business days upon receipt of your order.
I.C.E. Tag™ packages and refill items are packaged in a clear, resealable plastic bag and mailed via First Class Priority Mail with delivery confirmation.
SHIPPING
Products are shipped using the United State Postal Service via First Class Priority Mail. All items are shipped with delivery confirmation to ensure that you receive your package. Shipping is $5.25 per order per address.
If you prefer you may choose to add Signature Confirmation (requires a signature at delivery) for an additional $2.10.
Shipping rates are calculated automatically on our website.
Click here for more information about shipping costs.
INTERNATIONAL ORDERS
To place an international order please email
RETURN AND REFUND POLICY
At Go Scooter Go! we are committed to providing high-quality products and ensuring the accuracy of the information you provide us.
Because I.C.E. Tags™ are customized
to your specifications they cannot be returned. Please make sure that the information on your
I.C.E. Tag™ is accurate before clicking “Save Tag” during the order process.
In addition, items sold
as part of an I.C.E. Tag™ package or individual
refill items cannot be returned.
However, if you do find an error or problem on our part we will
be happy to correct the problem and replace the item(s) immediately.
Go Scooter Go! cannot offer any refunds.
GIFT CERTIFICATES
Want to order ICE Tags™ for someone but don't know their emergency contact or medical information?
Or do you want to give ICE Tags™ as a gift? We offer gift certificates
for all occasions. ICE Tags™ make great gifts!
When you give the gift of an ICE Tag™, you give peace of mind.
SPECIAL OFFERS
Occasionally we will offer special promotional discounts. To take advantage of special offers discount codes must be entered during the check-out process. If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.
MAILING LIST
Want updates on new products, specials, and tithing opportunities? During the registration process you will have the opportunity to sign up for our mailing list. You may also sign up for our mailing list by
If at any time you would like to be removed from our mailing list contact us at